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Privacy Policy


Last updated: December 2025

This Privacy Policy explains how Solver collects, uses, and protects your personal data when you use our website, mobile application, or products.

We are committed to protecting your privacy and handling your data in a transparent and secure manner.

1. Information We Collect

We may collect the following categories of information.

1.1 Information You Provide Directly

  • Email address (newsletter, contact form, account creation)
  • Name (optional)
  • Messages or requests sent via our contact forms

1.2 Information Collected Automatically

When you use our website or mobile application, we may collect certain information automatically.

  • Device information (device type, operating system)
  • App usage data and interactions
  • IP address (anonymized when possible)
  • Basic analytics data
  • Location Data: We may collect precise or approximate location information when you explicitly use features such as 'Send Position' or 'Witness Mode'. This data is only processed to fulfill the requested action and is not used for background tracking without your consent.
  • Shortcuts Integration: Solver AI interacts with the iOS Shortcuts app to execute user-defined routines. We do not collect or monitor the content of your personal shortcuts.

1.3 Payment Information

Payments are processed by third-party providers (such as Apple Stripe, or other payment platforms).

We do not store or have access to your full payment details.

2. How We Use Your Information

We use your personal data for the following purposes.

  • Provide and operate the Solver website, app, and product
  • Process orders and manage customer relationships
  • Improve performance, usability, and features
  • Provide customer support
  • Ensure security and prevent fraud
  • Comply with legal obligations

We do not sell your personal data.

3. Cookies and Analytics

We use cookies and similar technologies to support core website functionality and understand usage patterns.

  • Ensure basic website functionality
  • Analyze traffic and usage to improve our services

Analytics tools (such as Google Analytics or equivalent) may collect anonymized usage data.

You can manage or disable cookies through your browser or cookie consent settings.

4. Third-Party Services

We may share limited data with trusted third-party service providers strictly for operational purposes.

  • Website hosting and infrastructure providers
  • Analytics services
  • Payment processors
  • App distribution platforms (Apple App Store, Google Play)

These third parties process data under their own privacy policies and applicable laws.

5. Data Retention

We retain personal data only for as long as necessary to achieve the purposes outlined in this policy.

  • Provide our services
  • Fulfill contractual or legal obligations
  • Resolve disputes
  • Enforce our agreements

When data is no longer required, it is securely deleted or anonymized. 

Users can easily request the deletion of their account and all associated data directly within the application's settings, where the option is clearly displayed for transparency and control.

6. Your Rights

Depending on your location and applicable laws (including GDPR), you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Object to or restrict processing
  • Request data portability

To exercise your rights, contact us using the information below.

7. Data Security

We implement reasonable technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

However, no system can be guaranteed to be completely secure.

8. Children’s Privacy

Solver is not intended for children under the age of 13.

We do not knowingly collect personal data from children without parental consent.

If such data is identified, we will delete it promptly.

9. International Data Transfers

Your data may be processed or stored in countries outside your country of residence.

We ensure appropriate safeguards are applied in accordance with applicable data protection laws.

10. California Privacy Rights (CCPA)

California residents have specific rights under the California Consumer Privacy Act (CCPA).

10.1 Your Rights Under the CCPA

  • Know what personal information is collected, used, or disclosed
  • Request access to the personal information we hold
  • Request deletion of personal information
  • Opt out of the sale or sharing of personal information
  • Non-discrimination for exercising CCPA rights

10.2 Sale of Personal Information

Solver does not sell personal information as defined under the CCPA.

We do not trade, rent, or monetize user data.

11. Changes to This Privacy Policy

This Privacy Policy may be updated periodically.

Any changes will be published on this page with an updated revision date.

12. Contact Information

If you have questions about this Privacy Policy or your personal data, you can contact us at:

admin@solvertouch.com